Member
Simon Ramm
What does your business do?
We are a Norfolk based IT Company and are currently in our 14th year of trading. We specialise in providing PC based network design, installation and support services to small and medium sized organisations. We have a diverse customer base made up of organisations in the both the commercial and charitable sector and can demonstrate successfully supporting businesses that have one computer alongside those that have two hundred. We are able to offer advice and consultancy as well as telephone, dialup and on-site support, together with hardware, software and accessory sales, either on a contract or ad-hoc basis.
How long have you been a member of Breakaway?
Since May 2014
Why did you choose Breakaway?
Historically our business has grown through recommendation and we a proud of our customer retention. Therefore, a networking group seemed the natural way to expand this method of generating new business, however previous experiences of other groups had left us sceptical. One of our customers suggested that we come along to a Breakaway breakfast and from the very first meeting you could tell this was something different. First and foremost was the warm welcome, and it quickly became apparent that every person in the group was genuinely looking to refer the other members, but importantly without the pressure to do so. Within a couple of meetings we’d secured some new business, along with some new allies!
What’s your favourite thing about Breakaway?
Without doubt the feeling of camaraderie, and the fact that when a referral is given it is genuine.
As well as the new business we have generated through working with the group and their referrals, we have been able to cement relationships with our customers by recommending professionals in both differing and similar fields, in the knowledge that they also have our best interests at heart.
